CRM, short for Customer Relationship Management, is a software that helps businesses foster strong customer relationships and improve sales and retention by having quality conversations with prospects and customers.

A professionally designed CRM helps clients ditch clunky processes and manual effort to find more leads, close more deals, keep more customers, and grow its business. With such a system there will be just one place to store all customer information. This means a company’s communications with its sales funnel (i.e. leads, prospects and customers) are always personal, relevant, and up to date.

ProfiDigital will work closely with clients to develop CRM systems to

  • Actively tracks and manages customer information.
  • Connects your entire team from any device.
  • Intelligently captures customer emails.
  • Simplifies repetitive tasks so you can concentrate on leads.
  • Delivers instant insights and recommendations.
  • Extends and customises as your business grows.